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Retail & E-Commerce

Staples Next-Gen Platform

Rebuilding a high-scale e-commerce platform for speed, reliability, and superior customer experience.

40%
Faster Checkout
100%
Uptime (Black Friday)
2x
Conversion Rate

The Challenge

Staples, a retail giant, was facing performance issues with their legacy e-commerce platform. Slow page loads and checkout friction were driving customers away, especially on mobile devices. Ensuring stability during high-traffic events like Black Friday was a constant struggle for their engineering team.

Our Solution

We architected and built a modern Headless Commerce solution with a Progressive Web App (PWA) frontend.

Progressive Web App

A lightning-fast, app-like mobile experience that works offline and re-engages users with push notifications.

Headless Architecture

Decoupled the frontend from the backend, allowing for flexibility and faster iteration on the user interface.

Performance Optimization

Implemented aggressive caching, image optimization, and code splitting to achieve sub-second load times.

The Outcome

The new platform successfully handled record-breaking traffic during Black Friday with zero downtime. The streamlined checkout process reduced cart abandonment, resulting in a 2x increase in mobile conversion rates.

Project Scope

Industry
Retail / E-Commerce
Client
Staples
Services
App Modernisation, Web Development
Tech Stack
React Node.js Azure

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